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Client Relationship Executive

HSR Layout, Bengaluru, Karnataka, India

Job Type

Full Time

Workspace

Head Office

About the Role

We are looking for a detail-oriented and proactive Client Relationship Executive to join our team at Camories Photography, a leading brand in maternity and newborn photography. The ideal candidate will be responsible for monitoring client data submissions in our internal app, ensuring all required forms and shoot details are updated on time. They will follow up with clients through WhatsApp, calls, or email, guide them through the update process if needed, and maintain accurate tracking of submission status. The role also involves coordinating with internal teams like photographers, editors, and shoot managers to ensure smooth workflow and timely project execution. Strong communication, basic Excel/app handling skills, and a client-first attitude are essential for this position.

Requirements

Educational Qualification:

  • Bachelor’s degree in Business Administration, Communication, Marketing, or any related field.

  • Diploma or certification in customer service or data management is an added advantage.

Experience:

  • Minimum 1 year of experience in a client servicing, coordination, or backend operations role. (Freshers with strong communication and tech handling skills can also apply.)

  • Experience working with CRM tools, Google Sheets, or app-based systems preferred.

Technical Skills:

  • Proficiency in using:

    • Google Sheets / Excel (basic formulas, data filtering)

    • WhatsApp Business

    • CRM or internal tracking apps (training will be provided)

  • Ability to monitor status logs, identify missing information, and follow-up accordingly.

  • Basic understanding of cloud-based storage (Google Drive, shared folders, etc.)

Communication Skills:

  • Excellent written and verbal communication in English.

  • Fluency in Kannada/Hindi/Tamil/Malayalam is a plus, considering regional clients.

  • Friendly, clear, and professional tone in chats and calls.

Soft Skills:

  • High attention to detail

  • Strong follow-up and time management skills

  • Problem-solving attitude

  • Ability to multitask and prioritize tasks under minimal supervision

  • Patience and empathy while dealing with clients

Other Requirements:

  • Willingness to learn studio workflow, photography-related terms, and internal systems

  • Flexibility to work weekends (based on shoot schedules or client deadlines)

About the Company

Camories is a leading photography studio specializing in maternity and newborn photography with 19 units across 7 major cities in India. We deliver memorable experiences to families by capturing timeless moments with care, creativity, and precision.

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